Navigating Medical Appointments

COVID-19 has many people re-thinking even the most common activities, such as when to go to doctor and how to safely pick up medicines or other prescriptions while moving about in public places. If you are not feeling well, you should stay home and consult with your doctor or nurse by phone or email, especially if you’re exhibiting symptoms of COVID-19, such as fever, coughing or shortness of breath.

If you must visit a health professional in-person, follow these tips to protect yourself and others:

  • If you think you have COVID-19, notify the doctor or healthcare provider before your visit and follow their instructions.
  • Cover your mouth and nose with a cloth face covering when you have to go out in public.
  • Do not touch your eyes, nose, or mouth.
  • Stay at least 6 feet away from others while inside and in lines.
  • When paying, use touchless payment methods if possible. If you cannot use touchless payment, sanitize your hands after paying with card, cash, or check. Wash your hands with soap and water for at least 20 seconds when you get home.

Limit in-person pharmacy visits to pick up medicines whenever possible.

  • Plan to order and pick up all your prescriptions at the same time.
  • If possible, call prescription orders in ahead of time and use drive-thru windows, curbside services (wait in your car until the prescription is ready), mail-order, or other delivery services. Do the same for pet medicine.
  • Check with your doctor and pharmacist to see if you can get a larger supply of your medicines so you do not have to visit the pharmacy as often.

Consider drive-through and virtual appointments, if available.

  • Many health providers have developed online services such as phone and video appointments so you can speak with health professionals or send an email about non-urgent and routine matters.
  • Other services, such as drive through flu shots and COVID-19 testing, are also becoming more readily available.
  • Check with your health care provider for safe and effective ways to keep up your routine health maintenance.

Following a few precautionary measures can help you navigate safely through this new COVID-19 reality.

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